Terms & Conditions

The first related definition

Recharge card transport: The term "recharge card transfer" mentioned in this agreement refers to the recharge card transfer service supplied by CardAurora. The user can transport the recharge card he holds to the CardAurora partner merchant on the CardAurora website, and the delivered amount will be directly transferred to the user's CardAurora account. The specific supported types of rechargeable cards are subject to the page prompts when users use this service.


Registration Information and Privacy Protection

1. The owner of the account on this website (ie the user account on this website) is reset to zero on this website. After the user completes the registration application procedures, the user obtains the right to use the account on this website. Users should provide timely, detailed, and accurate personal information, and constantly update the registration information to meet timely, detailed, and accurate requirements. All the original information entered will be cited as registration information. This website does not take any responsibility for problems caused by untrue registration information, and the consequences of the problem.


2. The user transfers, sells, or lends his account and password to others for use. If the user authorizes others to use the account, he shall be fully responsible for all actions of the authorized person under the account.


3. This website may disclose your information under the following circumstances:

(1) Obtain your authorization in advance;

(2) According to the requirements of laws, regulations, legal procedures, or mandatory requirements of the competent government departments;

(3) To safeguard the legitimate rights and interests of this website, such as finding, preventing, and handling fraud or security issues;

(4) Comply with the relevant service terms or use agreement.


4. In order to provide better services to users, you agree that this website will send you relevant commercial service information through SMS and other forms.


5. Understanding and recognition of certification services

(1) The authentication service is a certain kind of identification service provided by the owner of this website. Unless otherwise agreed in this agreement, once your platform account has been authenticated, the corresponding identity information and authentication results will not be modified or canceled for any reason; if your identity information is completed authentication and the corresponding authentication information of the CardAurora account.

(2) The authentication services provided by the company to you include the following specific procedures: 1. Bank account identification 2. Identity information identification 3. Mobile phone number identification. The company has the right to record and save the information and information you provide for the company after completing the above procedures. The result information obtained by the company also has the right to provide you or a third party with a record of whether you have passed the authentication and your identity information in accordance with the provisions of this agreement.


Disclaimers and Liability Limitation

1. The content of this agreement includes the main text of the agreement and the rules for the use of CardAurora services that CardAurora has released or may release in the future. All rules are an integral part of this agreement and have the same legal effect as the body of the agreement.

2. For matters not covered in this agreement, the "CardAurora Service Agreement" and other relevant rules published on the CardAurora website shall prevail.

3. The failure of this website to exercise or implement any rights or provisions of this service agreement does not constitute a waiver of the aforementioned rights or rights.

4. If any clause in this agreement is completely or partially invalid or not enforceable for whatever reason, the remaining clauses in this agreement shall still be valid and binding.

5. As you inform others of your CardAurora account password or fail to keep your own password or share your CardAurora account with others, or any other faults, not on this website, your personal information is leaked, which has nothing to do with this website.

6. Anything due to hacker attack, computer virus intrusion or attack, the influence caused by the technical adjustment of the telecommunications sector, temporary closure due to government control, due to third-party reasons (including force majeure, such as fire, flood, lightning, earthquake, flood, Typhoons, tornadoes, volcanic eruptions, plagues and epidemics of infectious diseases, strikes, wars or violent acts or similar incidents, etc.) and other certification information leakage, loss, theft or tampering caused by the company's fault, etc. The site has nothing to do.

7. The disclosure of bank account information caused by other websites linked to the company (such as online banking, etc.) and any legal disputes and consequences resulting therefrom have nothing to do with this website.

8. Any CardAurora user (including minor users) who fails to pass the certification or suffers any other losses by providing wrong, incomplete, or false information to the company has nothing to do with this website.

9. The ownership of this website and the final interpretation of this agreement belong to California CardAurora Information Technology Co., Ltd.


Grievance Policy

CardAurora believes in providing excellent service and strives to be sincere and transparent in its approach to customer service. Your confidence in us is of paramount importance to us and we would never place our personal growth before your interest.


We aim to provide customers with a friendly and convenient experience, we sincerely accept all users' complaints and concerns, and we do everything we can to fix them. Your feedback will make up for our shortcomings. Our goal is to satisfy our customers and provide excellent service.


Customers can give their complaints or concern by using the in-app live chat, contacting our official WhatsApp number(+86 162 8304 5543), or sending an email to [email protected].


Acceptance and change of terms

If you do not agree with any of these Terms of Service please do not use the CardAurora website, app, and its services. By using this site or any of CardAurora's services, you will be deemed to have irrevocably agreed to these terms and conditions.


We reserve the right to modify these Terms of Service at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If there are any material changes to this privacy notice, we will send you an update message as permitted by law.


Contact Details

Email:[email protected]
WhatsApp: +8617183422042

This page was last update in November 2022